Design Driven Innovations

The ability to innovate is increasingly becoming a competitive advantage as the speed of change increases in our VUCA environment. In this workshop, we engage participants in meaningful discussions to explore the need for customer-focused thinking and learn that not all innovation involves product innovation. They will experience the value that innovating around processes and services can bring to an organization and discover how to implement a test-and-learn mentality that captures more value for the organization more quickly

Who will Benefit:

Anyone looking forward to learn a human centered approach to problem solving and critical thinking

Duration:

2 days

Workshop Outline:

• Design Thinking Principles and Mindset Design with 5 Steps Process in action
  
• Empathy – User interview, how to prepare and conduct interview, user feedback
  
• Define – Download interview information, telling customer stories, find themes, Empathy Map, Affinity Map, Customer Journey Map, reframe problem (Point of view, How Might We questions)
  
• Ideate – Divergent thinking and Convergent thinking, prioritization map
  Prototype – Storyboarding, paper models, LEGO models
  
• Test – Solution presentation, gather feedback
  
• Business Model Canvas
  
• Design Thinking process integration with Agile